Advisory support to the International Committee of the Red Cross (ICRC) in the management of organizational change and the field deployment of a new Enterprise Resource Planning (ERP) system based on Oracle JD Edwards (JDE), implemented across Kenya, the Democratic Republic of Congo, and Switzerland. The assignment focused on assessing and managing the operational and human impact of the ERP rollout on end users, including logistics, finance, and operations teams in both headquarters and field environments. This included identifying how new processes, workflows, and system constraints would affect day-to-day activities in complex and often high-risk operational contexts. Key responsibilities included